INFORMATION TECHNOLOGY CENTER

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Mission:

The Information Technology Center (ITC) provides innovative, contemporary, and accessible technology by managing information technology solutions based on the need of the university constituents and student-centered learning community. The ITC works collaboratively with the campus community to provide technology support to enhance the learning experience of the university.

Location:

The Information Technology Center is located in Jacob T. Stewart building, Room 139 on the campus of Grambling State University.  

Support Units:

The center is located on the first floor room 139 and is comprised of seven supportive units that provide technological service to academic, administrative and student service departments’ campus wide.

  

• Administrative Computing: support the ERP system (Ellucian Banner) and all of the administrative computing support requirements.

• Information Technology Training Center: provides training support for all faculty, staff, and administrators on a variety of software applications as well as training on the ERP system.

• Network Services: provide support to the entire university supporting desktop applications, networking administration, campus infrastructure, CATV support and wireless applications.

• Telecommunication: provides support of over 3500 phone extensions that include attendant support and a sophisticated cable infrastructure for the entire university.

• Computing Services: provide support of the major production systems and daily operation necessary to ensure reliable and stable services to all constituents both on and off-campus within the university.

• Student Technology Center: a support unit funded and managed by students providing state-of-the art information technology resources to the entire student body.

• Web Administration: responsible for the daily management and development of the university’s website