Grambling State University Wordmark

What You Need to Know

Grambling State University will upgrade from Self-Service Banner 8 (SSB8) to Self-Service Banner 9 (SSB9) in December 2025, delivering a more modern and user-friendly experience for students, faculty and staff.

This upgrade features:

  • A refreshed, mobile-friendly design
  • Improved navigation and usability
  • The same reliable data and processes you’re already familiar with

To support a smooth transition, we’ve gathered helpful resources, including:

  • Screens At-A-Glance
  • Frequently Asked Questions (FAQs)
  • Additional guides and support materials

Explore the resources below to get started with Self-Service Banner 9.

Screens at a Glance

Student: View Grades
Student: Adding Courses
Student: Accessing Course Schedule/Detail Schedule
Student: Transcript
Faculty: Class Roster
Faculty: Registration Override
Faculty: Schedule of Courses by Term
Faculty: Grade Entry
Faculty: Student Schedule
Finance: My Requisitions
Finance: My Journals Budget Transfers
Finance: Approvals
HR and Payroll Top Functions in SSB9 PDF
 
 
 
HR and Payroll Top Functions in SSB9
 
 
 

How-to Videos

If the video appears blurry or low quality, please click the ⚙️ Settings (gear) icon on the YouTube player and select a higher Quality option (e.g., 1080p HD) for the best viewing experience.

More Coming soon!

Entering and Approving Time for Monthly Employees in SSB9
Entering and Approving Time for Student Employees
Entering and Approving Time for Biweekly Employees in SSB9

 

General/Student (FAQ)

Banner9 will bring a modern look, mobile-friendly design and improved navigation to make your experience smoother. This is a result of our transition from Self-Service Banner 8 (SSB8) to Self-Service Banner 9 (SSB9).

  • Self-Service Banner 8 is no longer fully supported by Ellucian.
  • Self-Service Banner 9 ensures compliance with accessibility and security requirements.
  • It provides a more user-friendly experience for faculty, staff, and students.

Our goal is to go live in mid-December 2025. We’ve gathered helpful resources here to assist you with the transition.

Students will have a redesigned dashboard that is mobile-friendly and consolidates key tools (registration, financial aid, holds, etc.). This should make it easier for them to navigate the system. Guides and communication will be shared before launch.

 

Faculty/Staff (FAQ)

Faculty will continue to have access to class rosters, grade entry, and add codes. The layout will look different, but all major functions remain. Videos and quick guides will be provided to ease the transition.

Staff will see changes in how student records, holds, petitions, and notes are accessed. The functionality is similar to Self-Service Banner 8, but the workflow may look different. Videos and guides will be available to ensure staff are comfortable with the new system.

Yes. All Self-Service Banner 8 processes will continue in Self-Service Banner 9, but the look and navigation may be different. Some forms have been renamed or streamlined. We will provide side-by-side comparison guides.

 

Department Support Contacts

Department: Payroll
Name: April Henderson
Email: hendersona@gram.edu
Phone: 318-274-2244
Office hours: M-Th 7:30 a.m. – 5:00 p.m.; F- 7:30 a.m.- 11:30 a.m.

Department: Payroll
Name: Katrina Malone
Email: malonek@gram.edu
Phone: 318-274-2248
Office hours: M-Th 7:30 a.m. – 5:00 p.m.; F- 7:30 a.m.- 11:30 a.m.

Department: Purchasing
Name: Erin Walker
Email: walkere@gram.edu
Phone: 318-274-3280
Office hours: Mon-Thur 6:30am-4:30pm, Fri- 6:30am-11:00am