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Information Technology

Information Technology

Cellular Services & Equipment


The Information Technology Services offers two different options for departments who require cellular service. These options give departments and employees the most flexibility in choosing the cellular solution that works for them.  Our carriers are Sprint and AT&T. 


 Employee Discounts Available

Click the logos below for more details.

 

ATT ATT
  Sprint Logo

 


 PURCHASING & UPGRADING PROCEDURES


STEP 1:  RECEIVE A QUOTE (New & Upgrade)

Email quote request for device(s) to helpdesk@gram.edu.  Please include wireless communication device type.


STEP 2:  CREATE A PURCHASE REQUISITION

New customers:  After obtaining quote, please complete a purchase requisition for device(s) requested.

Current customers: If requestor (already) has a P. O. established with the University for specified vendor, then funds will be increased on purchase order to cover cost of equipment


STEP 3:  RECEIVE & FORWARD PURCHASE ORDER – New Customer

Once requestor has received the generated P.O. from the Purchasing Dept. for the device(s), forward a copy to the User Service Coordinator for further processing.


STEP 4:  PLACE ORDER

Item(s) quoted and listed on P.O. will be ordered for requestor.


STEP 5:  RECEIVE EQUIPMENT

Once equipment is received and activated, requestor will be notified via email when items will be available for pick-up.


LOSS/THEFT

In the event a device is lost or stolen, please alert the ITC via helpdesk@gram.edu immediately to file an incident report.